2024 Salary Data

Customer Service Representatives Salary in Springfield, MA

Customer Service Representativess in Springfield, MA earn a median salary of $45,410 per year, which is 6.0% higher than the national median.

Median Salary

$45,410

6.0%vs national

Entry Level

$34,720

10th percentile

Experienced

$60,680

90th percentile

Employed

2,900

in Springfield, MA

Salary Distribution

Shows salary range from entry-level (10th percentile) to top earners (90th percentile)

How Much Do Customer Service Representativess Make in Springfield, MA?

According to the Bureau of Labor Statistics, Customer Service Representativess in the Springfield, MA metropolitan area earn a median annual salary of $45,410. The salary range varies significantly based on experience, with entry-level positions starting around $34,720 and experienced professionals earning up to $60,680 or more.

Entry Level

0-2 years experience

$34,720 - $37,690

Mid Career

2-8 years experience

$37,690 - $50,980

Senior Level

8+ years experience

$50,980 - $60,680

Springfield, MA vs National Average

Springfield, MA$45,410
National Average$42,830

Customer Service Representativess in Springfield, MA earn 6.0% more than the national median of $42,830.

Frequently Asked Questions

What is the average salary for a Customer Service Representatives in Springfield, MA?
The median annual salary for Customer Service Representatives in Springfield, MA is $45,410, according to Bureau of Labor Statistics data from 2024. This is 6.0% higher than the national median.
What is the starting salary for Customer Service Representatives in Springfield, MA?
Entry-level Customer Service Representatives positions in Springfield, MA typically start around $34,720 to $37,690 annually (10th to 25th percentile).
How much can experienced Customer Service Representativess make in Springfield, MA?
Experienced Customer Service Representativess in Springfield, MA can earn $50,980 to $60,680 annually (75th to 90th percentile).
How does Customer Service Representatives salary in Springfield, MA compare to the national average?
Customer Service Representativess in Springfield, MA earn 6.0% more than the national median of $42,830.

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