SOC 434051

Customer Service Representatives

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

National Median

$42,830

per year

National Salary Overview

Median Annual

$42,830

Entry Level (10th pct)

$30,690

Experienced (90th pct)

$62,730

Total Employed

2,725,930

Salary Distribution

Salary percentiles show the range from entry-level (10th) to top earners (90th)

Salary by Experience Level

Experience Level	Estimated Salary Range
Entry Level0-2 years experience	$30,690 - $35,970
Mid Career2-8 years experience	$35,970 - $50,140
Senior / Expert8+ years experience	$50,140 - $62,730

Highest Paying Locations for Customer Service Representatives

San Jose-Sunnyvale-Santa Clara, CA

$60,830

+42.0% vs national

San Francisco-Oakland-Fremont, CA

$56,400

+31.7% vs national

Seattle-Tacoma-Bellevue, WA

$51,090

+19.3% vs national

Napa, CA

$50,910

+18.9% vs national

Midland, MI

$49,930

+16.6% vs national

Customer Service Representatives Salary by Location

Compare salaries across 50 metropolitan areas

Metropolitan Area	Median Salary	Employed
San Jose-Sunnyvale-Santa Clara, CA	$60,830	9,750
San Francisco-Oakland-Fremont, CA	$56,400	21,690
Seattle-Tacoma-Bellevue, WA	$51,090	30,370
Napa, CA	$50,910	690
Midland, MI	$49,930	690
District of Columbia	$49,210	7,020
Washington	$49,150	44,880
Boston-Cambridge-Newton, MA-NH	$49,060	41,150
Alaska nonmetropolitan area	$48,980	590
New York-Newark-Jersey City, NY-NJ	$48,890	132,090
Manchester-Nashua, NH	$48,620	4,620
Bridgeport-Stamford-Danbury, CT	$48,550	7,270
East North Dakota nonmetropolitan area	$48,290	540
Des Moines-West Des Moines, IA	$48,240	11,210
Vallejo, CA	$48,230	1,170
Santa Rosa-Petaluma, CA	$48,150	1,910
Massachusetts	$48,060	54,660
Minneapolis-St. Paul-Bloomington, MN-WI	$48,030	42,840
New York	$47,840	145,100
California	$47,790	183,350
Sacramento-Roseville-Folsom, CA	$47,750	12,810
Elkhart-Goshen, IN	$47,700	1,860
Rochester, MN	$47,540	1,600
Northern Vermont nonmetropolitan area	$47,530	800
Olympia-Lacey-Tumwater, WA	$47,530	1,620
Minnesota	$47,470	59,170
West North Dakota nonmetropolitan area	$47,450	700
Los Angeles-Long Beach-Anaheim, CA	$47,370	66,800
Denver-Aurora-Centennial, CO	$47,310	28,040
Hartford-West Hartford-East Hartford, CT	$47,300	10,270
Portland-Vancouver-Hillsboro, OR-WA	$47,280	15,140
Connecticut	$47,260	28,140
Eastern Washington nonmetropolitan area	$47,260	610
Santa Cruz-Watsonville, CA	$47,240	860
Milwaukee-Waukesha, WI	$47,180	15,890
Bozeman, MT	$47,140	670
Yakima, WA	$47,100	660
New Haven, CT	$47,100	3,700
Stockton-Lodi, CA	$47,060	2,730
Fond du Lac, WI	$47,020	570
Mount Vernon-Anacortes, WA	$47,010	430
New Hampshire	$46,960	12,560
San Diego-Chula Vista-Carlsbad, CA	$46,940	15,680
Lewiston-Auburn, ME	$46,930	630
Walla Walla, WA	$46,740	160
New Jersey	$46,740	64,950
North Valley-Northern Mountains Region of California nonmetropolitan area	$46,610	780
Massachusetts nonmetropolitan area	$46,600	500
Rhode Island	$46,490	8,260
Santa Maria-Santa Barbara, CA	$46,480	1,480

Frequently Asked Questions

What is the average salary for a Customer Service Representatives?

The national median annual salary for Customer Service Representatives is $42,830, according to Bureau of Labor Statistics data. This means half of workers in this occupation earn more, and half earn less.

Where do Customer Service Representativess earn the most?

The highest-paying metro area for Customer Service Representativess is San Jose-Sunnyvale-Santa Clara, CA, with a median salary of $60,830.

How much can an experienced Customer Service Representatives make?

Top-earning Customer Service Representativess (90th percentile) make $62,730 or more annually. This typically reflects workers with significant experience, specialized skills, or positions in high-paying regions.