2024 Salary Data

Customer Service Representatives Salary in Massachusetts

Customer Service Representativess in Massachusetts earn a median salary of $48,060 per year, which is 12.2% higher than the national median.

Median Salary

$48,060

12.2%vs national

Entry Level

$36,100

10th percentile

Experienced

$72,280

90th percentile

Employed

54,660

in Massachusetts

Salary Distribution

Shows salary range from entry-level (10th percentile) to top earners (90th percentile)

How Much Do Customer Service Representativess Make in Massachusetts?

According to the Bureau of Labor Statistics, Customer Service Representativess in the Massachusetts metropolitan area earn a median annual salary of $48,060. The salary range varies significantly based on experience, with entry-level positions starting around $36,100 and experienced professionals earning up to $72,280 or more.

Entry Level

0-2 years experience

$36,100 - $39,930

Mid Career

2-8 years experience

$39,930 - $60,370

Senior Level

8+ years experience

$60,370 - $72,280

Massachusetts vs National Average

Massachusetts$48,060
National Average$42,830

Customer Service Representativess in Massachusetts earn 12.2% more than the national median of $42,830.

Quick Facts

Occupation
Customer Service Representatives
SOC Code
434051
Location
Massachusetts
Data Year
2024
Total Employed
54,660

Frequently Asked Questions

What is the average salary for a Customer Service Representatives in Massachusetts?
The median annual salary for Customer Service Representatives in Massachusetts is $48,060, according to Bureau of Labor Statistics data from 2024. This is 12.2% higher than the national median.
What is the starting salary for Customer Service Representatives in Massachusetts?
Entry-level Customer Service Representatives positions in Massachusetts typically start around $36,100 to $39,930 annually (10th to 25th percentile).
How much can experienced Customer Service Representativess make in Massachusetts?
Experienced Customer Service Representativess in Massachusetts can earn $60,370 to $72,280 annually (75th to 90th percentile).
How does Customer Service Representatives salary in Massachusetts compare to the national average?
Customer Service Representativess in Massachusetts earn 12.2% more than the national median of $42,830.

Explore More