SOC 151232

Computer User Support Specialists

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes "Network and Computer Systems Administrators" (15-1244).

National Median

$60,340

per year

National Salary Overview

Median Annual

$60,340

Entry Level (10th pct)

$38,780

Experienced (90th pct)

$98,010

Total Employed

697,210

Salary Distribution

Salary percentiles show the range from entry-level (10th) to top earners (90th)

Salary by Experience Level

Experience Level	Estimated Salary Range
Entry Level0-2 years experience	$38,780 - $47,580
Mid Career2-8 years experience	$47,580 - $77,010
Senior / Expert8+ years experience	$77,010 - $98,010

Highest Paying Locations for Computer User Support Specialists

Sacramento-Roseville-Folsom, CA

$102,430

+69.8% vs national

San Francisco-Oakland-Fremont, CA

$85,010

+40.9% vs national

Carson City, NV

$84,280

+39.7% vs national

San Jose-Sunnyvale-Santa Clara, CA

$80,930

+34.1% vs national

Vallejo, CA

$79,780

+32.2% vs national

Computer User Support Specialists Salary by Location

Compare salaries across 50 metropolitan areas

Metropolitan Area	Median Salary	Employed
Sacramento-Roseville-Folsom, CA	$102,430	13,690
San Francisco-Oakland-Fremont, CA	$85,010	9,720
Carson City, NV	$84,280	510
San Jose-Sunnyvale-Santa Clara, CA	$80,930	5,500
Vallejo, CA	$79,780	360
Santa Maria-Santa Barbara, CA	$78,260	950
Boston-Cambridge-Newton, MA-NH	$77,750	15,640
District of Columbia	$76,880	3,690
California	$76,870	70,920
Santa Rosa-Petaluma, CA	$76,760	510
Northern Vermont nonmetropolitan area	$76,010	550
Massachusetts	$75,670	19,570
Napa, CA	$75,340	160
Washington-Arlington-Alexandria, DC-VA-MD-WV	$75,250	17,710
Fort Collins-Loveland, CO	$74,780	970
Bridgeport-Stamford-Danbury, CT	$74,490	2,390
Santa Cruz-Watsonville, CA	$73,410	210
Seattle-Tacoma-Bellevue, WA	$73,230	13,510
Mount Vernon-Anacortes, WA	$72,670	190
Yuba City, CA	$72,360	130
Boulder, CO	$72,230	1,660
Los Angeles-Long Beach-Anaheim, CA	$71,230	19,950
New Haven, CT	$70,380	1,100
New York-Newark-Jersey City, NY-NJ	$70,010	40,410
Denver-Aurora-Centennial, CO	$69,940	8,970
San Diego-Chula Vista-Carlsbad, CA	$69,530	5,110
Salinas, CA	$69,510	370
San Luis Obispo-Paso Robles, CA	$69,490	260
El Centro, CA	$69,370	170
Connecticut	$68,800	9,220
Washington	$68,640	20,450
Vermont	$68,170	2,000
Pittsfield, MA	$68,110	190
Trenton-Princeton, NJ	$67,600	1,410
Wasatch Front Fringe Utah nonmetropolitan area	$66,720	140
Walla Walla, WA	$66,550	60
Colorado	$66,270	15,740
Kennewick-Richland, WA	$66,150	460
Greeley, CO	$66,100	380
Waterbury-Shelton, CT	$66,100	680
Olympia-Lacey-Tumwater, WA	$66,090	720
Riverside-San Bernardino-Ontario, CA	$66,050	3,640
Burlington-South Burlington, VT	$65,930	1,120
Stockton-Lodi, CA	$65,870	540
New Jersey	$65,810	19,930
Oxnard-Thousand Oaks-Ventura, CA	$65,730	770
Merced, CA	$65,440	140
Manchester-Nashua, NH	$65,250	960
Yakima, WA	$65,200	240
Fairbanks-College, AK	$65,090	110

Frequently Asked Questions

What is the average salary for a Computer User Support Specialists?

The national median annual salary for Computer User Support Specialists is $60,340, according to Bureau of Labor Statistics data. This means half of workers in this occupation earn more, and half earn less.

Where do Computer User Support Specialistss earn the most?

The highest-paying metro area for Computer User Support Specialistss is Sacramento-Roseville-Folsom, CA, with a median salary of $102,430.

How much can an experienced Computer User Support Specialists make?

Top-earning Computer User Support Specialistss (90th percentile) make $98,010 or more annually. This typically reflects workers with significant experience, specialized skills, or positions in high-paying regions.